Support & Feedback

Do you need help using Threema? Or do you have something you want us to know? We're happy to help!


Voice your suggestions, wishes and criticism here. We appreciate your feedback. We apologize that we may not be able to provide individual responses.

Product support

First, please check out our FAQs. They contain hints that might be of use to you. Furthermore, please consult our blog for current information.

To get technical assistance by the Threema community (in German) and to engage in interesting discussions related to Threema, visit the unofficial Threema forum.

If you still can't find an answer to your question after reading our FAQs, please continue below to get product support. Our dedicated team of support professionals will be at your service.