How do I restore a Threema Safe backup?
Threema Safe is available in Threema 3.6 for Android and later. Threema for iOS and Threema for Windows Phone will add support for Threema Safe with an upcoming update.
Threema Safe backups can be restored in the setup wizard. If there is already a Threema ID set up on your device, delete it first:
- In Threema’s main screen, open the side drawer by tapping the three horizontal bars in the top left corner
- Tap “My Threema ID”
- Tap “Delete ID”
In the setup wizard, select “Restore from backup”, enter your Threema ID, and follow the on-screen instructions. If you don’t remember your Threema ID and have linked it to a phone number or email address, tap “Forgot your ID?” to retrieve it.
If you don’t remember the password of your Threema Safe backup, there is no way to restore it.