- Why do I only receive messages once I open the app?
- Which Android version is required?
- Which permissions are used under Android, and for what purpose?
- Can I buy/use Threema without a Google account?
- Why does the synchronization not work anymore after rebooting my phone?
- How can I reinstall the app without any loss of data?
- Why can’t I update the app in the Google Play Store?
- Why do I keep getting asked for the Passphrase of the Master Key?
- What does the message “Master key is unlocked” mean?
- How can I save (media) files?
- What are distribution lists?
- What is notification priority?
- What are notification channels?
- How can I customize ringtones and notification sounds?
- Xiaomi: Why is no popup displayed and no sound emitted when new messages arrive?
- What happened to “Android Backup”?
- What happened to the camera’s features?
How can I save (media) files?
Save individual (media) files manually
First, tap-and-hold the desired (media) file in the chat; then, tap the floppy disk symbol.
Starting with Android 10 and Threema 4.5 for Android, (media) files are saved in the following directories, depending on the file type:
On Android 9 and below, the media files are saved in the directory “Threema/Threema Pictures” (or “Threema Videos”/“Threema Audio,” depending on the file type). Files are saved in the device’s global “Download” directory and can be accessed using the Downloads app.
Automatically save incoming media files
In Threema, navigate to “Settings > Media & Storage,” and activate “Auto-save to gallery.” Automatically saved media files are located in the same directories as manually saved media files, see above.