What do the symbols next to a message mean?

  • message sending Message sending
    The message is being sent to the server. If this status lasts for more than a few seconds, there might be a connection problem. In this case, the message will stay in queue and will be sent as soon as the connection is up again (on iOS, only when the app is open).
  • message sent Message sent
    The message was successfully delivered to the server, and a push notification was sent to the recipient if necessary.
  • message delivered Message delivered
    The message was successfully delivered to the recipient's device; it has not yet been opened by the recipient, but a push notification was displayed. If the recipient has disabled read receipts, this status is permanent and persists even if the message was read.
  • message read Message read
    The message has been read by the recipient. If the recipient has disabled read receipts, this status will not be returned.
  • voice message played Voice message played (Android)
    You, the recipient, have played this voice message. On the sender’s end, the “message read” status (or, if read receipts are disabled, the “message delivered” status) is displayed regardless of whether the recipient has played a voice message or not.
  • Senden fehlgeschlagenSending failed
    The message could not be sent. This can happen, for example, when the network connection is interrupted during a file transfer. On iOS, tap and hold the message and select “Try again.”
  • user acknowledgement/user acknowledgement User agreement/disagreement
    The recipient agrees/disagrees with your message. (Learn more about the agree/disagree feature here.)
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