How can I tell whether the app is connected to the server?

The colored dot in the Threema logo (Android) or the stripe below the navigation bar (iOS and Windows Phone) shows the connection status at a glance:

  • Red: Threema is currently not connected to the server. This is usually due to problems with the Internet connectivity of your phone (e.g., when you have no 3G reception or if you are connected to a broken Wi-Fi network or to a Wi-Fi hotspot that requires login). Threema will keep trying to establish a connection every 10 seconds.
  • Orange: Threema is connecting to the server. A response has been received (i.e., a connection has been established), but the login process has not completed yet. If this status persists for more than a few seconds, it's usually due to a slow or unstable Internet connection.
  • Green: Threema is connected to the server. New messages will appear instantly.

Other useful topics