- Subscription and user management
- Increasing the number of users
- Including external or temporary employees
- Restrict communication to internal contacts (closed user group)
- Withdrawing access to the app or revoking an ID
- Integration into Active Directory and similar directory services
- Walkthrough: Adjusting the contact list
- Walkthrough: Adjusting the app with Threema MDM
- Meaning of the tilde character in the contact list
- Appearance of new users in the contact list
- Walkthrough: Use Threema Safe to automatically create backups
- Customize content and appearance
- Managing access privileges
- Setting up two-factor authentication
- Firewall settings
- Define backup options
- Restrict backup options
- Technical requirements
Increasing the number of users
The management cockpit overview shows how many users are active (92), how many credentials are in use (27), and how many users have licensed Threema Work in total (100). In this example, the app can be activated on another eight devices.
Add new users
First, make sure that the required number of credentials is available. Then, switch to the “Credentials” menu, and click on “Add/import credentials”.
- To add multiple users at at once (e.g., from a .csv file), switch to the “Bulk insert / Import” tab.
- Multiple devices can be activated using the same credentials: Instructions
If all credentials are activated (i.e., the number of active users and the total number of credentials are the same), click on the “Increase number of users” button in order to purchase additional licenses for the remaining duration of the subscription.
Transfer license to a new user
Licensing more users
If you need more users than are currently licensed (100 in the example above), simply click on “Increasenumber of users”.
Licensing fewer users
If you need fewer licenses in the next subscription term, please contact the technical support team via the form in the management cockpit before the expiration of your subscription.