Define backup options

Threema Work offers several backup options that differ in various respects:

ID exportData backupSystem backupThreema Safe
MDM parameterth_disable_id_exportth_disable_data_backupsth_disable_system_backupsDocumentation
OSAndroid, iOSAndroidiOSAndroid, iOS
Threema ID✔︎✔︎✔︎✔︎
Chats, including media files✔︎✔︎
Contacts, group memberships, and app settings✔︎✔︎✔︎
Can be managed by adminsWith external MDM system With external MDM system✔︎
Can be created by users✔︎✔︎✔︎✔︎
Storage locationFile or emailFileiTunes or iCloudThreema / Custom server
Storage durationCustomCustomCustom180 days / Custom

By default, all backup options are available. Use MDM parameters to restrict some or completely disable all backup options:

Don’t allow any kind of backup

To prevent your users from creating any kind of backup, use th_disable_backups. (This parameter overrides all parameters listed below.)

Prevent ID exports

To prevent your users from exporting their Threema ID, set the parameter th_disable_id_export totrue.

Prevent data backups (Android)

In Threema Work for Android, users can create data backups. To prevent this, set the MDM parameter th_disable_data_backups, to true.

Prevent inclusion in OS backups (iOS)

iTunes backups can include Threema data. Set th_disable_data_backups to true to exclude Threema data from OS backups. Due to a restriction on iOS’ part, it’s not possible to distinguish between iTunes and iCloud backups.

Threema Safe

Set the MDM parameter th_safe_enable to false to prevent users from creating Threema Safe backups. To learn more about the configuration of Threema Safe using MDM parameters, please refer to this Help article.