Define backup options

Threema Work offers several backup options that differ in various respects:

ID export Data backup System backup Threema Safe
MDM parameter th_disable_id_export th_disable_data_backups th_disable_system_backups Documentation
OS Android, iOS Android iOS Android, iOS
Threema ID
Chats, including media files
Contacts, group memberships, and app settings
Can be managed by admins With external MDM system With external MDM system
Can be created by users
Storage location File or email File iTunes or iCloud Threema / Custom server
Storage duration Custom Custom Custom 180 days / Custom

By default, all backup options are available. Use MDM parameters to restrict some or completely disable all backup options:

Don’t allow any kind of backup

To prevent your users from creating any kind of backup, use th_disable_backups. (This parameter overrides all parameters listed below.)

Prevent ID exports

To prevent your users from exporting their Threema ID, set the parameter th_disable_id_export totrue.

Prevent data backups (Android)

In Threema Work for Android, users can create data backups. To prevent this, set the MDM parameter th_disable_data_backups, to true.

Prevent inclusion in OS backups (iOS)

iTunes backups can include Threema data. Set th_disable_data_backups to true to exclude Threema data from OS backups. Due to a restriction on iOS’ part, it’s not possible to distinguish between iTunes and iCloud backups.

Threema Safe

Set the MDM parameter th_safe_enable to false to prevent users from creating Threema Safe backups. To learn more about the configuration of Threema Safe using MDM parameters, please refer to this Help article.