When Privacy Protection Is Not a Private Matter

In a world where life increasingly takes place online, the protection of privacy and personal data is also becoming more important. To put a spotlight on the significance of privacy protection, the international Data Privacy Day is held every year at the end of January. However, the topic remains relevant far beyond that day – and doesn’t only concern the private sphere.

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A Comparison of Different Business Messaging Solutions

When it comes to business communication tools, companies have numerous options to choose from. At first glance, the various collaboration tools, engagement apps, and messengers that are available seem almost indistinguishable. However, a closer look reveals significant differences – not only in terms of features and use cases but also when it comes to security and privacy protection.

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Threema and Userlike: Facilitate Team and Customer Communication

Would you like to offer your employees and customers a secure channel to contact you? Or do you need a fast and efficient way to process help-desk tickets? Exchange messages securely with Threema and let your team answer tickets directly from a shared inbox with the Userlike software.

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Threema Work vs. MS Teams: A Secure Messenger Is Key

Communication tools such as Threema Work and MS Teams have become an integral part of today’s business communication: they streamline collaboration and enable fast information exchange. However, MS Teams is no substitute for a secure messenger.

Even if a company already uses a collaboration tool, a secure messenger is paramount in any case. In contrast to MS Teams, all communication is always end-to-end encrypted in Threema Work. Thanks to the intuitive app, it’s easy to integrate a mobile workforce into the corporate communication. Especially in case of a crisis, Threema Work plays a key role: if the corporate IT happens to be down and business continuity is in danger, Threema Work enables companies to maintain communication and stay operational at all times.

Whether as primary communication solution or as a complementary service: Threema Work offers everything employees expect from a contemporary instant messenger – without cutting corners in regard to security and data protection.

To the detailed comparison

Webinar: Secure Your Digital Business Communication

Remote work is becoming a new norm that’s beneficial in various ways to both companies and their staff. To collaborate and share files with co-workers and external partners even when working from home, employees use various channels. This, however, exposes companies to ever increasing risks, which is why choosing a secure communication tool is crucial to protect business secrets and avoid shadow IT.

In a joint webinar with the file-hosting service Tresorit, we will discuss how to secure your digital business communication. Learn from seasoned experts why end-to-end encryption is essential and what to consider when it comes to email and file sharing. The webinar takes place on June 29, 2022, at 1 p.m. CEST.

Find out more and sign up right away →

Business Continuity Management: How Companies Manage Every Crisis

A crisis often occurs when it is least expected, possibly resulting in irreversible damage. In an emergency situation, professional business continuity management helps companies to secure their existence and have the necessary steps ready to pick up business as quickly as possible. In this blog post, you’ll learn what to consider when it comes to business continuity management.

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Talk: How to Protect Know-How, IP, and Trade Secrets in Business Messaging

As part of the Digital Office Conference, we will hold a talk (in German) on the topic of instant messaging in the workplace on May 18, 2022, at 4:20 p.m. CEST.

In the twenty-minute presentation, you will hear from the city administration of Freiburg im Breisgau how they use Threema Work. You will get familiar with some of our business messenger’s diverse use cases, and you are going to find out why a secure chat solution is vital as a supplement to any collaboration tool in order to protect know-how, intellectual property, and trade secrets.

Sign up for free (German) →

CEO Fraud via Messenger: Learn How to Protect Your Company

CEO fraud is on the rise. However, it’s not just emails anymore but also WhatsApp messages to be wary of. Cybercriminals pretend to be a a company’s CEO or another superior in order to obtain sensitive information. In this blog post, you’ll learn how to protect your company against CEO fraud and the financial losses it can cause.

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A Variety of Exciting New Features for Threema Work

Today, Threema’s tried-and-trusted business solution gets even more useful, versatile, and feature-rich. For one thing, Threema Work receives a highly convenient and fully scalable internal user directory. For another, Threema Broadcast adds support for scheduled messages, and by introducing polls and interactive messages, it redefines one-to-many communication.

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Webinar on the Legally Compliant Use of Messaging Services in Companies (German)

With instant messaging, corporate communication becomes smoother, faster, and much more efficient. However, choosing the right messaging service poses a major challenge for companies. Apart from factors like functionality, security, and affordability, there is a wide range of legal aspects regarding data protection to consider. Not only can a violation of privacy regulations result in multi-million-euro fines, but companies may also lose the protection of trade secrets.

To bring clarity to the tricky legal situation, we are going to host a free webinar where seasoned experts will explain in detail what to look out for when choosing a chat service for corporate use. The webinar takes place on April 28, 2022, and will be held in German. Don’t miss this opportunity to gain valuable insights, and take the chance to ask your questions in the Q&A session after the talk!

Learn more and sign up right away →

Update 31.5.2022

In case you missed the webinar, you can request the video recording and the PDF presentation on the webinar’s detail page (German).

Threema Broadcast: One-to-Many Communication the Easy Way

Threema Work is primarily known for unparalleled privacy protection and state-of-the-art security. But the tried and tested messaging solution also packs a substantial set of features. Powerful tools like Threema Broadcast allow companies to unlock the full potential of instant messaging for business purposes. Threema Broadcast provides a variety of easy and straightforward ways to incorporate targeted one-to-many communication into everyday work.

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Instant messaging has become an integral part of everyday business communication. It’s hard to imagine companies not using chat apps for both internal and external communication. However, as far as the legal grounds for the corporate use of messaging services are concerned, the situation in the EU is tricky. Since almost always personal data is involved, non-compliance with the legal requirements can have drastic consequences.

To shed some light on the matter, we commissioned the renowned FZI Research Center for Information Technology in Karlsruhe, Germany, to conduct a legal study focusing on the situation in the EU and in Germany in particular. The result is a comprehensive report in which the experts thoroughly examine the legal aspects of using chat apps for professional purposes. Based on the final report, the authors have also created a practical guide that helps companies to choose the right messaging service.

The 300-page report as well as the compact guide, both written in German, are publicly available (“open access”). The documents fully represent the authors’ views; Threema didn’t have any influence on the content (cf. press release FZI (German)).

“In our study, we highlight the legal situation for the corporate use of messenger services in order to bring clarity into this complex area and present the legal obligations by means of simple checklists,” says Dr. Manuela Wagner, head of the study.

“We deliberately don’t make recommendations for specific service providers in the study. We weren’t able to examine them in detail since the possible use cases are far too complex,” she adds. “However, one of the conclusions that can be drawn from our work is this: As far as the corporate context in the European Union is concerned, various instant messengers, especially ones developed for personal use, hardly, if at all, meet the relevant legal requirements for data protection or for the protection of trade secrets.”

Online Event “New Working World”: Our Talk on Shadow IT

On November 11, 2021, it-daily.net will hold a digital conference on the topic of the “New Working World.” Because the home office has become a crucial work factor in recent months, both companies and employees have to face a host of new challenges. In five topic clusters, experts from various areas will highlight different aspects of the “New Working World.”

Threema is present with Miguel Rodriguez (Head of Sales) in the topic cluster “Remote Work / Hybrid Working Worlds.” In his talk, Mr. Rodriguez will address shadow IT in the context of instant messaging. Besides highlighting the risks of using chat apps outside of a company’s IT infrastructure, he will make a case for using a secure messaging solution despite already having a collaboration tool in place. You can expect valuable insights as well as an interesting Q&A session with the audience after the talk!

The talk will be held in German, and it will take place on November 11, 2021, from 11 a.m. to 12 noon CET. Attendance is free. For further information about the event, please visit it-daily.net.

Register now!

Chat on the Computer Without a Browser

Threema Web, which has been around for some time, allows you to conveniently use Threema Work from the desktop without compromising security. Now, chatting on the computer gets even more user-friendly.

Thanks to the new desktop app, you no longer need to search for Threema Work in the browser and switch back and forth between tabs all the time. Instead, your business messenger is always at hand in the dock or via the app switcher. Anyone who regularly exchanges text messages on a computer will greatly appreciate this streamlined chatting experience.

The desktop solution is available for macOS, Windows, and Linux starting today. Just like the web client, on which it is based, the desktop app establishes an end-to-end encrypted connection to your mobile device. Of course, Threema Work for desktop covers the complete range of Threema Web’s features.

In terms of security, the desktop client even surpasses the high standard of the tried-and-tested web solution in certain respects. For one thing, there’s no way for browser plugins to introduce vulnerabilities. For another, it would be even more difficult for attackers to manipulate the app code since it isn’t loaded from a server each session but permanently stored on the user’s end.

Get the desktop app for your operating system now:

Open download page →

Outlook: Threema Work 2.0 for Desktop

The next major update of the desktop app will not only introduce a completely redesigned user interface, it will also be based on a totally new architecture. Thanks to multi-device functionality, version 2.0 no longer requires an active connection to your mobile device. This is to say that you’ll be able to use the desktop app even if your smartphone happens to be turned off.

The development of the multi-device technology is in full swing, but it turns out to be more time-consuming than anticipated. Several technical challenges have already been met, but there is still work ahead. More often than not, the path to security is neither easy nor fast. And when it comes to security and privacy protection, we are under no circumstances willing to cut corners. Unfortunately, the multi-device solution’s release therefore gets delayed. Thank you for your patience and understanding!

We’ll keep you posted and provide another update about the development of Threema Work 2.0 for desktop at the end of the year. Stay tuned!

Update 2022-12-07: There’s a tech preview of Threema 2.0 for desktop available, which allows iOS users to test the upcoming multi-device functionality ahead of time.

Threema Work and Healthcare – A Perfect Match

There’s hardly a business sector where Threema Work isn’t widely adopted. IT service providers, political parties, and educational institutions rely on Threema Work, just like renowned companies in retail, the hotel business, and in the automotive industry use Threema’s business solution (see Success Stories).

Threema Work is the perfect fit wherever corporate communication has to be fast, straightforward, and secure. In one industry, these requirements apply to particularly high degree: healthcare.

Besides a fast response time and general reliability, data protection and security are crucial factors in medical communication. After all, patient data is inherently personal, and it often contains highly sensitive information. When exchanging such data, strict compliance with data-protection standards is imperative.

With its consistent focus on security and data protection, Threema Work is perfectly suited for professional use in the healthcare sector. It enables organizations such as hospitals, medical practices, clinics, and pharmacies to take full advantage of the many benefits instant messaging provides – without sacrificing data privacy in the process.

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