For many, WhatsApp has become the preferred messaging service in their everyday life. Even companies increasingly rely on the messenger for internal communication. However, using Meta’s chat app for business purposes can have serious risks for a company.
Chat apps designed for personal use typically generate metadata, which is often processed and stored in countries outside of Europe, e.g., the USA. Since this violates the EU’s General Data Protection Regulation (GDPR), companies might face heavy fines. In addition, the protection of trade secrets can be lost, and company secrets or personal data of employees can fall into the hands of uninvolved third parties.
Threema Work provides the benefits an everyday messenger has, is GDPR-compliant, and – in contrast to WhatsApp – helps to protect trade secrets and employee data.