Informatik Schaffhausen (ITSH)
Receive Automated Alert Messages in Threema Work
Informatik Schaffhausen (ITSH) operates the entire IT infrastructure of the canton and the city of Schaffhausen and provides various IT servies for the public sector. Threema Work is used by all 70 employees for fast communication and information distribution in emergency situations.
Use Cases
- Thanks to Threema Gateway and the Broadcast API, network monitoring alerts are automatically sent via PRTG and Azure alerts. This way, the network team is always informed about outages or disruptions and can respond quickly and without having to constantly keep an eye on the system. This has considerably reduced the workload and increased the team’s efficiency.
- Group chats are used especially for collaboration across departments and communication outside of business hours.
- Because all employees have the Threema Work app installed on their mobile phone, they can be reached easily, and exchanging information in emergencies is efficient.
Fabio Tavernini
Responsible for internal web portals, web forms, and interfaces
“Using Threema Work reduces the workload of employees in their daily activities.”
The response time is particularly short in our emergency chat: we decide within a few minutes what the next steps are and who will work on the case.
Thanks to Threema hosting its servers in Switzerland, we don’t have to worry about the security of our data. There have also been no noticeable outages so far, which is very important to us as an IT service provider.
Working with Threema and implementing the messenger proved to be simple and met our needs.
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