Support

Do you have a problem with or a question about Threema? Please fill in the form below and we'll get back to you as soon as possible.

Please make sure to read the FAQ before sending a support request.

If your question is answered in the FAQ, you may not get a response.
We ask you to refrain from sending questions about the planning or availability of new features, as we're not making any forecasts.

Due to the high volume, it may currently take up to a week for support requests to be processed.